ESG Commitment in Taiwan
With long-term and stable financial operations, strict internal control and audit systems, PCA Life Taiwan adheres to corporate governance, continues to optimize our products and services, and provides policyholders with what they need and protection
PCA Life Taiwan has put in place a comprehensive corporate governance structure, an established compliance unit directly reporting to CEO, strengthened the supervision and management functions of the board of directors and supervisors, improved information transparency and so forth to continuously protect the rights and interests of all stakeholders.
Treating Customers Fairly
PCA Life Taiwan focuses on meeting customers needs by implementing the “Nine Principles“ of Treating Customers Fairly (TCF) and Prudential plc’s “Five Commitments” providing customers the best customer service and protection.
Information Security and Personal Information Management
PCA Life Taiwan has implemented and maintained the international information security management system (ISO 27001) and personal information management system (BS 10012) in order to provide comprehensive and proper protection to policyholders' personal data.